Frequently Asked Questions

FAQ  (Frequently Asked Questions)
These are the most frequently asked question on our company. website. products. service or cooperation. If you can not find your
answer here, welcome you to contact with us directly via email. online message. tel or fax anytime. 
Email:    Tel:+86 592 6021867  Fax: +86 592 6021295

  • Where is your company? Can I visit you in near future?

    We locals in xiamen, special economic zone of China . we are will be glad to meet you in China any time. As Chinese persone, we will be glad to do anything we can to help you on your trip to be China. Our office is 20 minutes far to Xiamen International Airport. We also think it is necessary for some clients to meet with each other, talk the detail on cooperation face to face.

  • Can you produce some stone in my design?

    Customized design is available if you can send me photo. picture. drawing. draft of your idea or descripe it clearly via words. You can also do any revisement on any of our design listed on website or brochure. Our designer. engineer and skilled workers will cooperate with each other to complete your design very well smoothly.

  • What kind of stone is available at your company?

    For the good location and year’s experience on stone industry, our main commodities are all kinds of stone for memorials such as china tombstones: europe gravestones. america headstones. granite monuments. marble plagues stone. granite. vase. lanterns. shadow engraving or laser etching by manual or machine for decoration of stelas or headstones. benches for cemetery yards. statue for burial grounds. aninal statues. flower pots etc. for decoration of cemeteries or churches. Beside, we can supply different series stone from China for building used in interior or outerior projects such as marble. granite. sandstone??limestone. travertine. lavastone. slate. quartzite. artifical stone etc. They can be produced into tiles. slabs. mosaics. pavers. steps. stairs. kerbs. countertops. sinks. bathtubs. window cilles. parkings. pillars. chimney. columns. surrounds. fountains. statues. tables. benches. stools. fireplaces. gazebos etc.

  • How to place the order or rough order processing?

    For any unclear on processing, welcome you to contact with our sales directly anytime.

  • What to do if I found any damaged or quality with my order?

    With good QC system at HD on every steps of order, usually our commodities are satisfied with clients over 95 percent. However, stone is natural ones and some of processing steps are done by skilled workers. In addition, the forkers driver does not be carefully enough at your seaport when they load the commodities out. Therefore, it is understandable sometime to meet few small questions on order I sent to you. I will buy insurance firstly if you need after the order is on board. Secondly ,we will consider any way to compensate for your lost on reproducing new items or return your money back.

  • How to caculate the weight of stone?

    Stone belongs to heavy goods so it is important to know the exact weight of each pieces before you place the order. The density of usual stone such as granite. marble etc. is about from 2600kgs to 3300kgs per cubic meter ( it means 5732pls to 7275 pls per M3) which depends on its color. ingredient. structure etc. We have exact date on stone we use for every items at hand. For correctsity of the stone you need, pls consult with our sales directly.

  • How much stone can be loaded into one container?

    All of factors effect the answer to this question such and the main reason is the commoditie you order. regulation of shipping company and your countries. Usually, we are allowed to load 18 tons of stone into one 20ft container for ship to American and about 23 tons for ship to other area of the world. For monuments, it means about 20 to 100 sets of tombstones based on the different styles you order.

  • How to know the freight cost from China to my place?

    Firstly, HD has transportation dept and the staff there will be glad to collect freight vis ship. aireplace or express anytime for you. Secondly, you can also consult with your local shipping agency to know it.

  • Where or which harbor do you usually ship goods from?

    We ship tombstones via different seaport in China such as xiamen. xingang. shanghai. qingdao.  dalian. guangzhou etc.

  • Who is your target clients?

    We will be happy to cooperate with clients from anywhere all over the worlds. As our main commodities is china tombstone. gravestone.monuments and relevant commodities so our target clients is end-users for his couple. famliy.friends. retailers with etching workshops for further processing on headstones.importers.wholesalers. etc. upon your demand.

Evertop Headstone Factory
Contact: Jason(General Director)    Tel:+0086 592 6021867    Fax:+0086 592 6021295